FAQ

Frequently Asked Questions

For additional help:




  1. I need a place to stay. Can you help?
  2. How do I apply to enter your recovery program?
  3. What other social service agencies are in Portland?
  4. I’m trying to find someone I know who is homeless. Can you help?
  5. I have clothes, food or furniture that I’d like to donate. Can you use them?
  6. I have a car that I’d like to donate. Where do I take it?
  7. I’d like to help serve meals or volunteer in other ways. Do you need help?
  8. I’d like to do a fundraising event or collection drive to help homeless men and women. Who should I contact?
  9. My church, business, group or organization would like to support Portland Rescue Mission. Who do we contact?
  10. I’d like to visit you. How do I schedule a tour?
  11. Should I give to a panhandler?


1. I need a place to stay. Can you help?

We offer overnight shelter for men at our Burnside Shelter. For availability, call our Burnside Shelter at 503-906-7690. A valid tuberculosis card is required. We do not offer emergency shelter for women and children. However, women and children in our program at Shepherd’s Door do have free lodging on site during their recovery. Contact Shepherd’s Door at 503-906-7650. For other shelters in the Portland, Oregon area, check these resources:

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2. How do I apply to enter your recovery program?

Information about joining our 12- to 18-month recovery programs for men or women is available here.

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3. What other social service agencies are in Portland?

We recommend these two resources for finding social service help in the Portland, Oregon area.

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4. I’m trying to find someone I know who is homeless. Can you help?

To protect the privacy of the men and women in our recovery programs, we cannot confirm their participation in our programs. We do take phone messages and receive mail for hundreds of homeless guests, but cannot guarantee that they will collect mail or messages.

  • To leave a phone message, call our Burnside Shelter at 503-906-7690.
  • To send mail, address the guest c/o Portland Rescue Mission, 111 W. Burnside, Portland, OR 97209.

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5. I have clothes, food or furniture that I’d like to donate. Can you use them?

Your donation of clothes, food and hygiene items are always welcome. We accept some furniture depending on our current need. We are generally unable to accept books, electronics, paint, or chemicals.

Bring donations to our Burnside Shelter at 111 W. Burnside in Portland. Find out more here.

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6. I have a car that I’d like to donate. Where do I take it?

Find out more about our Car Sales and Donations program here or call 503-906-7673.

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7. I’d like to help serve meals or volunteer in other ways. Do you need help?

Serving meals at Portland Rescue Mission is just one way to volunteer. We also have many other volunteer roles that people serve in to help homeless and hurting people.We ask that volunteers commit to serving with us consistently for a minimum of 1 year.
During the Thanksgiving and Christmas holidays, we often have more volunteers than we have room for. In these situations, we encourage volunteers to serve at other times of the year and in other roles.

The first step toward becoming a volunteer is to complete and send in a Volunteer Application. You can find out more about volunteering and find our volunteer applications here.

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8. I’d like to do a fundraising event or collection drive to help homeless men and women. Who should I contact?

Contact Alexa Mason at 503-746-9647 or [email protected]

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9. My church, business, group or organization would like to support Portland Rescue Mission. Who do we contact?

Churches should contact Danny Kugelberg at 503-213-4927 or [email protected]. All other groups should contact Alexa Mason at 503-746-9647 or [email protected]

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10. I’d like to visit you. How do I schedule a tour?

For the Burnside Shelter, contact Dave Whiting at 503-746-9645 or [email protected]. For Shepherd’s Door, contact the receptionist’s desk at 503-906-7650 or [email protected].

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11. Should I give to a panhandler?

We believe there are usually better ways to help a person than to give money. Here’s our suggestions for other ways to help a homeless person.

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